Shipping policy

Thank you for shopping with Covijanti. Every piece is made to order, so here's what to expect after you place an order.

Processing time
Clothing and hats are made to order. Orders usually take 2–5 business days to produce before they ship.

Delivery time
After your order ships, US delivery usually takes 3–7 business days. Total time from order to delivery is usually 5–12 business days. At busy times it can take up to 15 business days.

Shipping rates
Shipping costs are calculated at checkout based on your location and order.

Order tracking
When your order ships, you'll get a confirmation email with a tracking number.

Footwear preorders
Covijanti footwear is sold through preorder campaigns, and checkout is handled by our partner, AliveShoes. Shoes are handcrafted after the campaign closes, so delivery takes longer than for clothing. Production and shipping times for each campaign are shown on its preorder page, and AliveShoes will send updates by email.

Separate shipments
If you order clothing and shoes, they ship separately from different facilities and may arrive on different days.

International orders
Delivery times for international orders vary by country. Customs duties, taxes, and import fees are the customer's responsibility.

Lost, damaged, or incorrect orders
If your package is lost, arrives damaged, or isn't what you ordered, email us within 14 days of delivery at cjtsupport@covijanti.com. Include your order number and photos if possible, and we'll make it right.

Address accuracy
Please make sure your shipping address is correct at checkout. We're not responsible for orders shipped to an address entered incorrectly.

Questions?
Email cjtsupport@covijanti.com.